This page outlines all the rules and terms for using the 999games platform in plain English. We recommend reading through before you register — by using the platform, you are agreeing to these terms.
The core principles behind how 999games operates — at a glance
These terms and conditions govern the use of the 999games platform (999games.im) and all services associated with it. By using 999games — whether through the website, mobile app, or any other channel — you confirm that you have read and agreed to these Terms and Conditions in full.
If you disagree with any of these terms, please refrain from using the 999games platform. In that case, contact us and we will help you close your account.
Important: 999games is strictly for users aged 18 and above. Minors are not permitted to create an account, and any such account found will be closed immediately.
You must provide accurate and truthful information when creating an account on 999games. If an account is registered with false or incorrect details, 999games reserves the right to close it at any time and forfeit any funds held within.
Once registration is complete, a verification code will be sent to your mobile number. Until your account is activated using this code, certain features will remain restricted.
999games complies with international anti-money laundering regulations. As a result, identity verification (KYC) may be mandatory under certain circumstances.
| When KYC Is Required | Required documentation | Time Limit |
|---|---|---|
| First large withdrawal (৳10,000+) | NID or Passport | 24 hours |
| Suspicious Activity Detection | NID + proof of address | 48 hours |
| Monthly limit exceeded | Proof of income source | 72 hours |
| Periodic KYC Review | Latest copy of NID | 48 hours |
Withdrawals may be temporarily held until KYC verification is complete. You may continue playing during this time.
999games supports a variety of payment methods for Bangladeshi users. Each method has its own limits and terms.
999games does not charge any fees on deposits; however, the payment provider may apply their own charges. For withdrawals, 999games may collect a minimal processing fee, which will be disclosed in the relevant section.
The following rules apply to all bets placed on 999games at all times — covering everything from Sports Betting to Live Casino.
999games reserves the right to void any bet if an unusual betting pattern is detected or if odds are suspected to have been issued in error. In such cases, the stake will be fully refunded.
All bonuses and promotions on 999games come with their own terms and conditions. It is important to read the specific terms of a bonus before claiming it. The general bonus rules are outlined below:
The 999games bonus system is designed so that genuine players receive real value. If you have any questions about a bonus's terms, ask our support team directly via Live Chat.
The following actions are strictly prohibited on 999games. Any violation may result in permanent account closure and forfeiture of the account balance:
Please note: 999games operates in accordance with international regulatory guidelines. In cases of serious violations, relevant information may be shared with the appropriate authorities.
999games believes gaming should be a form of entertainment, not a solution to financial problems. We are committed to actively promoting responsible gaming.
Every member can access the following tools directly from their account settings:
For more details on this, please see our Responsible Gaming View page.
999games takes the protection of your personal information very seriously. Details provided at registration and thereafter are used for the following purposes:
Your information is never sold to third parties. To learn more, please visit our Privacy Policy Read.
999games reserves the right to suspend or permanently close any account under the following circumstances:
To close your account voluntarily, contact us via live chat or email support. Your account will be closed after any available balance has been withdrawn.
For any dispute or complaint, please contact 999games customer support in the first instance. Our team aims to respond within 48 hours.
In any dispute regarding bet outcomes, game results, or odds, 999games' server logs shall serve as the final and conclusive evidence.
999games reserves the right to update these Terms and Conditions at any time. For significant changes, members will be notified in advance via their registered email or through a platform notification.
Continued use of the platform after changes take effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you will have the option to close your account.
The date of the latest update is always shown at the top of this page. Check it regularly and give the new version a read whenever it changes.